Walmart facing backlash over decision to remove its greeters

Many disabled Walmart greeters are being replaced by ‘customer hosts,’ causing backlash

Walmart’s decision to remove the position of greeters for its stores is being met with anger from some who think the change unfairly targets people with disabilities and the elderly, who are often hired for the job. As Walmart moves to phase out its familiar “greeters” at some 1,000 stores nationwide, disabled workers who fill many of those jobs say they’re being unfairly targeted.

That comes as a heavy blow to greeters with cerebral palsy, spina bifida and other disabilities. Now Walmart, America’s largest private employer, is facing a backlash as customers rally around some of the chain’s most highly visible employees.

Walmart says it is striving to place greeters in other jobs at the company, but workers with disabilities are worried.

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